Our services

We only use licensed private investigators with extensive experience in insurance and commercial matters. Our investigators are committed to working closely with our customers and responding to their needs. Our staff has access to the latest technology for capturing, analysing and distributing information. Provision of consistent, easy to read and succinct reports, supported by photographs, are a key part of our private investigation services.

Investigation services include:

  • Factual investigations
    We have a specialist team of factual investigators with a range of skills and experience suited to almost any investigation. Our team's extensive experience includes workers compensation, CTP, public liability, income protection, travel, property and motor vehicle claims.
    We have developed a program that helps our customers decide when to do a factual investigation aimed primarily at workers compensation claims. Check out our Investigation Wizard on this link. Ask the Wizard!
  • Surveillance
    We have a large team of licensed private investigators specialising in surveillance.  See our comprehensive capability by clicking on the above link.

  • Forensic investigations
    Our business is led by a chartered accountant with many years of audit, consulting, corporate and private investigation experience. Andrew Hanigan has a strong team that specialises in fraud, forensic and investigating accountant reviews.

  • Online investigations
    We have a team of specialist investigators with the IT, legal and business skills to trawl the web and social media to gather claim-related and other useful information.  Whether it's a physical or psychological injury our investigators have the skill and experience to obtain images and other data to assist in determining the claim.  We use over 40 applications which enable the search, extraction and storage of data.  Unlike our competitors who rely on screen shots, we obtain the metadata attached to each data item.  This digital signature can be used to verify its author.  Another significant difference in our approach is that we retain all data so that if it is deleted at the source it is still accessible and, more importantly, legally admissable. Our methodology has been tested in court and we have a barrister's opinion to confirm compliance with all relevant privacy and other legislation. 

Our key services also include:

  • Witness and missing person location
  • Litigation support including class actions
  • Witness interviews
  • Workplace investigations including grievances and complaints
  • Pre-employment checks
  • Workplace bullying and discrimination
  • Online identification of unlicensed restricted premises and other activities; eg. rave and dance parties.